Dalvey House

Our staff recruitment and training are constantly monitored and reviewed to ensure that appropriate skills match those required to provide quality care and support for clients.

The current care team at Dalvey House has been carefully selected for its qualifications, experience and skills as well as their dedication to the elderly. Our staff are trained in safe handling of medication and will be able to assist residents with taking them in the correct way. Prescriptions will be ordered by management from an individual’s doctor, they will also regularly assess and review care needs. All care staff are encouraged to go on further training, to develop their skills and update their knowledge, to ensure continued consistency in standards of care.

Rehabilitation and Intermediate care is a specialist short-term program.

We can arrange appointments with your doctor and hospital to have visiting physiotherapists, speech and other therapists working alongside highly qualified and motivated staff to assist residents in getting back to their own homes.

Respite care is provided to enable home carers the chance to take a holiday or just to take a break.

Our care home provides a safe caring environment, where they may enjoy the social activities on offer and benefit from physiotherapy and rehabilitation treatments where appropriate.

Our aim is to enable our residents to maintain their rights, identity and independence as individuals in a home that supports their physical and mental wellbeing.

We recognise the individual’s need for privacy and choice and therefore monitor our service by encouraging feedback, as well as through effective meetings with residents and relatives alike.

Residents and their families can feel secure in the knowledge that our home iscomfortable, friendly and provides a caring environment.

We will always strive to meet the needs and wishes of each individual resident.

Our staff are trained in palliative care in conjunction with Advance Care Planning. We work in close association with hospitals and hospices.

We also understand the ethos of ‘living well’ and that quality of life and dignity at all times is essential. Pain control is of utmost importance and we believe the mix of a comfortable environment, excellent care, flexible visiting arrangements and entertainment, can all contribute in some way to our residents’ wellbeing, whatever their circumstances.

We recognize the importance of mealtimes and have done our best to provide a menu that suits a number of tastes.

The menu has been drawn up after consulting all the residents at Dalvey House and is regularly reviewed. We cater for special diets such as vegetarian and diabetic.

Breakfast is served in either residents’ rooms or the dining/communal areas depending on their preference,between 7.00am and 9.00am. There is a choice of cooked breakfast, cereals, porridge, toast or fruit, accompanied by tea, coffee or juice.

Morning tea/coffee is served at 10.30am, residents gather in the lounge creating an opportunity to socialise before lunch. Lunch is served at 12.30pm in the dining room, or alternatively residents can remain in their rooms for meals. Lunch consists of a cooked first course followed by a sweet second course. Residents’ menu choices will be decided in advance. Afternoon tea/coffee/snacksare at 3.00pm and supper is served at 5.00pm.

At suppertime residents have a choice of a cooked meal, sandwiches, soup, fruit and dessert. Evening drinks are served at 8.30pm and snacks, drinks and biscuits are always available 24 hours a day. If a resident wishes to change the time to have their meals this can be arranged to suit their needs.

Menus are rotated on a four weekly basis offering choices every day, and all dietary requirements are catered for. All of the residents’ food is freshly prepared and cooked in our own on-site kitchen.